top of page

(FAQ) Frequently asked questions

The Deauville Motel regrouped, in this fair in questions, most frequent questionings of its customers. Our devoted personnel, available 24 h on 24, will be delighted to answer all your questions to get you an unforgettable stay.

  • From what time to what time do we have access to our chamber?

The customers are expected as from 14 hours and have to leave their room for 11:30 am the following morning. He will largely please us to estimate with you of the possibility of giving you access to your room earlier, according to the observed clientele. We can also preserve your luggage in deposit and it free of charge.

  • I would like to keep the access to my chamber after the usual hour of departure, is it possible?

The Deauville Motel makes every effort to satisfy the needs for each of his customers. We will be please to allow you to keep the access to your chamber until 1:30 pm, the day of your departure, according to the observed clientele and for additional costs. Inquire of this possibility at the reception.

 

  • Do you offer the breakfast and if yes, at what time is it served?

Yes we do, our continental breakfast is offered free of charge to our customers, as from 6 hours at 10 am in the week and from 6:30 am the ends of the week, and it is true till 10:30 am.

  • Do we offer the Wi-Fi in all the chambers?

Yes, the Wi-Fi is offered free of charge in each of our rooms and in all the common areas of the Motel, including the room for the breakfast.

  • Is there a restaurant on the site?

Except our Breakfast room the Deauville Motel is surround by many different restaurants, for all the tastes and all the budgets, on a walking distance.

  • Have you a space "business center"?

We offer, in each of our chambers, a comfortable work-space besides the free access to the Wi-Fi. Our customers also have access to a computer situated at the reception. Furthermore, we have an available room for meetings of group and for additional cost.

  • Is there an elevator in the hotel?

No, our establishment does not contain an elevator because every room are on the first floor.

  • Where can we park our vehicle?

We possess a very large free car parking. Trucks-trailers and buses can be parked in front of the building, in complete safety.

  • What do we find in your rooms?

Our rooms are equipped with a crowd of conveniences to decorate your stay. We invite you to consult the pages "rooms and Suites" to know the complete list.

  • Can we come with our pet?

The well educated pets are welcome, for the moderate sum of $10  by overnight stay (taxes in addition).

  • May I ask for an additional bed for the third or the fifth person in a double or family room?

No, we have no additional bed because we offer you the possibility of choosing the type of room according to numbers of people who you are. Subject to the availability, you can ask if a superior Chamber (with closet bed) or a Classic Family Chamber (with pull-out couch) is available at the time of the reservation, for a $10 supplement cost.

  • Why do you need data which appear on my credit card?

Generally, your banking information serves only as guarantee in case you did not appear at the hotel or in case of late cancellation. A non-presentation in the hotel could pull additional costs (equivalent to the night price).

  • How to reach the Motel Le Deauville?

We are situated near the exit 181 of the Highway 55, in 4691, boul. Gene-H.-Kruger, Trois-Rivières, QC, G9A 4N4. For GLOBAL POSITIONING SYSTEMS, you can also use the following address: 4691, boul. Gene-H.-Kruger, Trois-Rivières.
 

  • Do you offer price lists Worker?

Yes. To benefit from it, it is enough to you to communicate with us with 1 800 354-3889 to obtain all the details.
 

  • What are your conditions of cancellation?

Our politics of cancellation stipulates that you can cancel your free of charge reservation 24 hours or more before your date of arrival; otherwise, the total price of the first evening of the reservation will be charged to you. In addition, we take a pre-authorization for the first night.

  • Can you recommend us restaurants situated near the Motel?

Many restaurants proposing varied menus are nearby. Our staff will be pleased to inform you according to your budget and your tastes.

 

  • Have certain rooms an access for wheelchair?

Yes, we have at your disposal some rooms accessible to wheelchairs. We suggest you to think it over about your needs at the time of your reservation to confirm the availability during your stay.

bottom of page